* Some products are only available on certain days and may impact your next order availability.

* Place orders up until 8am tomorrow

About Express Delivery

Not only are we green and delicious, we aim to be the fastest brussels sprout in the East.  Right now we are trialing express Delivery for Sydney, and will soon be rolling it out further.

Express Delivery is available for set boxes and other items showing the speedy sprout 🥦 icon.  If you only have those items in your cart you are eligible for express delivery, otherwise your first available date will be Regular Delivery.

 

Collection/Delivery

by eChic.com.au

  • Collection/Delivery
    • Can I have my food delivered to my home?

      Yes - Let us do all of the leg work and drop your order at your front door! We currently offer home delivery on Wednesday and Fridays. There's no need to be home to receive your order - rest assured we use recyclable ice packs and an amazing wool pack product to keep your cold items cold for ages!

      Please check our delivery postcodes and times here. If your post code isn't on the list, please do get in touch - we add areas to our delivery zones based on demand and feasibility. You could be the legend responsible for bringing sustainable grocery delivery to your neighbourhood!

    • What time is pick up?

      Please click here for information on your local hub collection and delivery times.

    • Where do you deliver to?

      We deliver across Newcastle, Maitland and Lake Macquarie. Check here for current delivery postcodes. If we don't deliver to your suburb right now, do get in touch - nothing is impossible!

    • Where do I pick up from?

      Your local hub collection point information can be found here.

    • Can I choose when my order will be ready?

      No, your box will always be ready at the same time each week. See here for your local hub info.

    • Where will my order be left if I'm not in?

      You can leave specific delivery instructions in the notes section of your order, if necessary. Otherwise, and generally speaking, your order will be placed at your front door.

      Good news - there's no need to be home to receive your order. Rest assured we use recyclable ice packs and an amazing wool pack product to keep your cold items cold for ages!

      Unfortunately, we cannot accept responsibility for any stolen items after we have delivered. Compensation will be provided at our discretion, so please ensure your goodies are going to be safe if you won't be home.

    • How will my cold food stay cold?

      Items which require cold storage are kept chilled at our hub until collection or delivery. For home delivery, we use recyclable ice packs and an amazing wool pack product to keep your cold items snug and cold for ages!

    • How much does delivery cost?

      Delivery is free for orders over $150. For orders under $150, our flat fee is $8.95. You can also collect your order from your local hub for free. Your local hub collection point information can be found here.

    • I live in an apartment, how will you deliver to me?

      If you live in an apartment, please leave delivery instructions in the 'notes' section so we know where to find you (see below). It's even better if you're home to accept your delivery. If you're not home we will leave it in the foyer (or your noted location) for you to collect when you arrive home.

      Unfortunately, we cannot accept responsibility for stolen items. Compensation will be given at our discretion. Please ensure your delivery can be left in a safe place.

      Where to leave delivery instructions
    • Do you offer free delivery?

      Free Delivery you say... well it doesn't really exist...

      It has to be paid for somewhere and it's usually the farmers that get squeezed or it's baked into the price you pay. At Your Food Collective we're fully transparent about our costs. We charge a delivery fee for the delivery service which means our producers are still getting 70% - 80% of the dollar, which it up to three times more than they would get through major supermarket chains. It is our mission to make local as easy as possible and as fair as possible.

    • Can I return my boxes each week?

      Yes! As a company tracking towards zero waste we welcome your box, woolpack insulation and ice gel packs back with welcome arms…. OK, that’s a bit of an exaggeration... Simply return them to your local Hub next time you pick up, or for our delivery customers - please leave out for our delivery driver.

      Please make sure that boxes etc are in good condition and stored in a clean dry area until return or collection. If possible, please break the boxes down into a flat-pack for us. If your boxes cannot be reused by fellow customers, please put them in your home recycling bin.

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    Buy Directly from Local Farmers

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    Picked Fresh for Your Order

    Your Food Collective - Why we're different
    Your Food Collective - Why we're different

    Sourced Locally

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    Sustainably Farmed

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    Your Food Collective - Why we're different

    Producers Receive a Fair Price

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    Support Small Scale Farming

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    Your Food Collective - Why we're different

    Food Tastes Amazing and Lasts.

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    ;Your Food Collective - Why we're different

     

    SHOP NOW
    We’ve Made it Easy!
     Your Food Collective - Delivery Information 

     

     

    Collect Your Order
    From one of our pick-up locations 
    OR
    Home Delivery
    We'll deliver your order to you (check postcodes here)