* Some products are only available on certain days and may impact your next order availability.

    * Place orders up until 8am tomorrow

    About Express Delivery

    Not only are we green and delicious, we aim to be the fastest brussels sprout in the East.  Right now we are trialing express Delivery for Sydney, and will soon be rolling it out further.

    Express Delivery is available for set boxes and other items showing the speedy sprout 🥦 icon.  If you only have those items in your cart you are eligible for express delivery, otherwise your first available date will be Regular Delivery.

     

    Set and Forget

    by eChic.com.au

  • Set and Forget
    • How does a 'Set and Forget' order work?

      A 'Set and Forget' order is a subscription order created by you and scheduled for home delivery (or collection) each week or fortnight. (You choose the frequency). This is the perfect way to get all your favourite and most-eaten items (e.g., milk, bread, eggs) to your door on the regular and on autopilot! Once your order is set up you will receive an email prompting you to update your order before it is processed. This will allow you to add or remove products from your order - if you need to.

    • How do I create a 'Set and Forget' order?

      Creating a recurring 'Set and Forget' subscription is super easy. Simply log in and follow the steps below:

      Create your delicious order and then proceed to the checkout. This is where you need to do the following:

      Create your delicious order and then proceed to the checkout. This is where you need to do the following:

      Press "Checkout" to view your subscription details and place your order:

      Press "Checkout" to view your subscription details and place your order:

      Easy, huh?

    • Can I add additional 'Set and Forget' products each week?

      You sure can! If you would like to add items to your 'Set and Forget' order, simply log in and follow the steps below:

      Find item you would like to add to your subscription and click on the product image:click into product

      This will take you to the product information page. Here you can add the additional item(s) to your “Set and Forget” order by clicking on the 'Add to existing subscription' button on the product page:

      And that's it! 

      Just remember to updateyour order before your 'Set and Forget' order is processed for that week. Don't stress - we will send an email to remind you.

    • Can I add additional 'One-Off' Purchases' each week?

      Yes, if you would like to order additional items to go with your 'Set and Forget' on a one-off basis, log in, then find the product you would like to add. Next click the product image to see the individual product page. Here you will be able to select "Add to my existing subscription". You do not need to checkout again - it's added. Remember to delete the product from your next Set and Forget order if it's a one-off addition.

    • What happens if a product is out of stock?

      As you checkout, you will see a tick box for you to indicate if you are happy for us to make a substitution (or not) for any items out of stock.

      In the instance that your chosen product is out of stock, we will do our best to find a suitable substitute. If there is no suitable substitute available, or you have chosen not to receive a substitute, we will refund you for the item.

    • When does the 'Set and Forget' order go through?

       

      All 'Set and Forget' orders are processed at least 2 days before your nominated delivery/collection day. You will receive an email reminding you to make any changes if needed, so keep an eye on your inbox.

    • Can I pause my 'Set and Forget' subscription?

      Going away for a few weeks? No worries, the process is easy.

      Click into "My Account" and log in:

      log in

      Click into "Manage Subscription":

      manage account

      Click here to pause your subscription:

      pause subscription

      And that's everything! We hope you have a wonderful break and we can't wait to prepare your delicious orders once you're back!

    • Can I remove products from my 'Set and Forget' order?

      Absolutely, simply follow the steps below:

      Click into "My Account" and log in:

      log in

      Click into "Manage Subscription":

      manage subscription

      Click here to remove the product from your subscription:

      remove product from subscription

      Please remember to save these changes!

      save changes

    • Can I skip a 'Set and Forget' order?

      You can skip a 'Set and Forget' order at any time before the processing date. We will send you a reminder for when this is, so keep an eye on your inbox.

      Here are the steps for skipping a 'Set and Forget' order:

      Click into "My Account" and log in:

      log in

      Click into "Manage Subscription":

      manage subscription

      Click here to skip the order you wish to cancel:

      skip order

      Your subscription will automatically recommence for the next order that follows the one you have skipped.

  • Local eChic.com.au
    eChic.com.au



    Also in Frequently Asked Questions

    What we sell matters - Our Sourcing Criteria

    by Lauren Branson

    At Your Food Collective, we’re proud about what we sell because it’s better – better for you and then planet. Every single item that we sell at Your Food Collective meets our strict sourcing criteria. Learn more about the basis for our decision making and dive into specific standards we set for eggs, produce, seafood, meat and grocery items. 
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    Amazingly fresh, local food, direct from producers.

    Making Local Easy!  


    Your Food Collective - Fresh Food
    Absurdly Fresh Food

    Picked to order our food is fresher!

    Your Food Collective - Its all Local
    It’s all Local

    On average from 200km of your front door!

    Your Food Collective - We're Transparent
    We’re Transparent

    Producers receive up to 80% of the price you pay.

    Your Food Collective - Build a Better Future
    Build a Better Future

    For you, for producers and for our children.



     

     

     

    Your Food Collective
    Supermarkets

    Buy Directly from Local Farmers

    Your Food Collective - Why we're different Your Food Collective - Why we're different

    Picked Fresh for Your Order

    Your Food Collective - Why we're different
    Your Food Collective - Why we're different

    Sourced Locally

    Your Food Collective - Why we're different
    Your Food Collective - Why we're different

    Sustainably Farmed

    Your Food Collective - Why we're different
    Your Food Collective - Why we're different

    Producers Receive a Fair Price

    Your Food Collective - Why we're different
    Your Food Collective - Why we're different

    Support Small Scale Farming

    Your Food Collective - Why we're different
    Your Food Collective - Why we're different

    Food Tastes Amazing and Lasts.

    Your Food Collective - Why we're different
    ;Your Food Collective - Why we're different

     

    SHOP NOW
    We’ve Made it Easy!
     Your Food Collective - Delivery Information 

     

     

    Collect Your Order
    From one of our pick-up locations 
    OR
    Home Delivery
    We'll deliver your order to you (check postcodes here)