Technical

If you have forgotten your password, don’t panic! When you go to log in, click on ‘Forgot your password?’ which will allow you to reset it.

If you spot something that isn’t working on our website, please email us at hello@yourfoodcollection.com.au and we'll do our best to fix it.

Yes please - we'd love to hear your feedback! Good, bad or even ugly, your comments are very welcome. We pride ourselves on listening to our customers and continually seeking ways to improve all aspects of our business. Please email us at hello@yourfoodcollection.com.au

No you don't need to set up an account to shop with Your Food Collective. We want to make it as easy as possible for you!

However, an account can be handy - you'll be able to see your past purchases and modify any "Set and Forget" orders.

If you can't log into your account chances are it's one of two things, which can be sorted out easily:

1. 1. You don't have an account. Simply create one with your email address and password. When you have an account, all previous orders with that email address will be linked to it, making order tracking easy!

2. 2. You have forgotten your password: Follow the prompts on the log in page to re-set your password.

No, subscription to our amazing newsletter and creating an account to shop with us are two different things..

1. Make sure you sign up to the newsletter for amazing seasonal offers, recipes, farm stories and zero-waste life hacks.

2. Follow this link to create an account.

Please note, you do not need an account to shop with Your Food Collective. However if you want to track past purchases and modify your "Set and Forget" orders then you will need an account.